After the Switchboard Sleeps: Auditing Overnight Microbiology Decision-Making
Out-of-hours microbiology is often described in terms of who is on call, but the more useful question is what the service can safely deliver when the ward telephones at 03:00. This article sets out a practical audit framework for response times, escalation, communication trails and handover quality, so that overnight cover becomes visible, measurable and better trusted.